Privacy Policy

Last updated: January 5, 2026

This Privacy Policy describes how Remixly ("we", "us", or "our") collects, uses, and shares information about you when you use our website, applications, and services (collectively, the "Services").

Information We Collect

Information You Provide

  • Account Information: When you create an account, we collect your email address, name, and password.
  • Profile Information: You may provide additional information such as your brand voice preferences, niche, and content guidelines.
  • Content: We store the content you create, import, or generate using our Services, including text, images, and videos.
  • Payment Information: When you subscribe to a paid plan, we collect payment information through our payment processor (Stripe).
  • Communications: When you contact us, we collect the information you provide.

Information We Collect Automatically

  • Usage Data: We collect information about how you use our Services, including features accessed and actions taken.
  • Device Information: We collect information about your device, including browser type, operating system, and IP address.
  • Cookies: We use cookies and similar technologies to remember your preferences and analyze usage patterns.

Information from Third Parties

  • Social Media Platforms: When you connect your social media accounts, we receive information from those platforms as authorized by you through OAuth.

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Services
  • Process transactions and send related information
  • Send you technical notices, updates, and support messages
  • Respond to your comments and questions
  • Analyze usage and trends to improve user experience
  • Detect, investigate, and prevent fraud and abuse
  • Personalize and optimize your experience

How We Share Your Information

We do not sell your personal information. We may share your information:

  • With Service Providers: We share information with vendors who help us operate our Services (hosting, payment processing, analytics).
  • With Social Media Platforms: When you choose to publish content, we share it with the platforms you've connected.
  • For Legal Reasons: We may disclose information if required by law or to protect rights and safety.
  • With Your Consent: We may share information with your explicit consent.

Data Retention

We retain your information for as long as your account is active or as needed to provide our Services. You can delete your account at any time, which will remove your personal data from our systems.

Security

We implement industry-standard security measures to protect your information, including encryption at rest and in transit. However, no method of transmission over the Internet is 100% secure.

Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information
  • Object to or restrict processing of your information
  • Data portability
  • Withdraw consent

Children's Privacy

Our Services are not directed to children under 16. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

  • Email: privacy@remixly.io
  • Address: 123 Creator Way, San Francisco, CA 94105